FAQs

Do you offer discounts on quantity ?

• Yes, email us at contactus@houseofvarsity.com

 

How long does it take to receive my jacket after placing my order ?

• It will take 4-5 weeks to receive your jacket after placing your order.. for more details, please view our shipping policy

 

Can I make a customizable jacket ?

• Yes, from our customization page you can start designing your jacket.

 

Can I list my school, College, University or institute on your website ?

• Yes, you can email us at contactus@houseofvarsity.com with details.

 

As being Director or School Admin, Can I place orders for teams ?

• Yes, you can place orders by submitting our team and clubs form to us by filling out required details.

 

What is your Minimum Order Quantity (MOQ) in wholesale ?

• Our Minimum Order Quantity is 10 on each item. For more details please view our Wholesale page.

 

How do I track my order ?

• Once your order is shipped, we will send you a tracking number. Or you can email us at contactus@houseofvarsity.com.

 

How can I pay for my orders ?

• We accept all major credit cards.

 

What if my size is larger than your size chart’s biggest size ?

• You can email us at contactus@houseofvarsity.com to provide your actual body size. Please refer to the size chart for the as the guide of measurement.

 

Is the information you collect secure ?

• Yes, please view our privacy policy.

 

Do you offer return, exchange and refunds ?

• Yes, Return, Exchange and Refund Policy remains for 30-Days and only applicable for general categories meaning that Customized, Team and Clubs and Wholesale order are final sale and there is no Return, Exchange and Refund on them. Please view our Return, Exchange and Refund Policy for more details.

 

Where is the company located ?

• Lawrenceville, GA